Privacy policy

Last Updated: October 6, 2026

Crismane is operated by HALEY CRISSMAN ET INC.

We respect the privacy and security of our customers' personal information. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit or use the Crismane website, browse products, place an order, contact customer service, or use website features.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Order information

  • Name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Phone number when required for order or delivery purposes;
  • Products purchased;
  • Order amount;
  • Payment-related information.

2. Payment Information

Payments are generally processed through payment services supported by the website.

We do not intentionally retain customers' complete credit card numbers or banking security information for marketing purposes.

Payment information may be processed by the applicable payment provider according to its security and privacy practices.

3. Contact Information

When you contact us through email, a contact form, or another customer-service method, we may collect information you voluntarily provide, including:

  • Name;
  • Email address;
  • Order number;
  • Description of your request;
  • Other information you choose to provide.

This information is used to respond to customer-service requests and order-related questions.

4. Automatically Collected Information

When you visit our website, the website and related technologies may automatically collect certain technical information, such as:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages visited;
  • Website usage information;
  • Access time;
  • Referral information and similar technical data.

This information may be used to operate, secure, analyze, and improve the website.

5. Cookies

Crismane may use cookies and similar technologies.

Cookies may help us:

  • Maintain shopping cart functionality;
  • Keep website features operating properly;
  • Understand website usage;
  • Improve the customer experience;
  • Analyze website performance;
  • Support applicable marketing or advertising functions when such services are actually used.

You may manage or restrict cookies through your browser settings.

Disabling certain cookies may affect some website functions.

6. How We Use Personal Information

We may use information to:

  • Process and fulfill orders;
  • Process payments;
  • Arrange product delivery;
  • Process returns and refunds;
  • Respond to customer inquiries;
  • Provide customer service;
  • Maintain website security;
  • Prevent fraud and unauthorized transactions;
  • Improve website functionality and product information;
  • Analyze website usage;
  • Comply with applicable legal and regulatory requirements.

7. Marketing Communications

Where permitted by applicable law and where you have chosen to receive marketing communications, we may send information about Crismane products, promotions, or website updates.

You may unsubscribe from marketing communications by following the unsubscribe instructions included in the applicable communication.

Unsubscribing from marketing messages does not affect necessary transactional communications relating to orders, payments, shipping, refunds, or customer service.

8. Sharing Information

We do not sell customers' personal contact information.

When necessary to operate our website and provide services, we may share limited information with service providers that assist with:

  • E-commerce and website services;
  • Payment processing;
  • Order fulfillment and delivery;
  • Customer service;
  • Website analytics;
  • Website security;
  • Fraud prevention;
  • Legal, regulatory, or governmental requirements when legally required.

Third-party service providers should process information only as necessary to provide their applicable services and in accordance with applicable requirements.

9. Information Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Information Retention

We retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, complete transactions, provide customer service, comply with legal obligations, resolve disputes, or enforce applicable agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Children's Privacy

The website is not specifically directed toward children.

We do not knowingly collect personal information from children under the applicable legal age.

If you believe that a child has provided personal information without appropriate authorization, please contact us so that we can address the matter in accordance with applicable law.

12. Privacy Requests

Depending on applicable local law, you may have rights relating to accessing, correcting, deleting, or restricting the processing of your personal information.

To submit a privacy-related request, contact:

support@crismane.com

We may need to verify the identity of the person making the request in order to protect personal information.

13. Third-Party Websites

Crismane may contain links to third-party websites or services.

We do not control third-party websites, their privacy practices, or their content.

When visiting a third-party website, please review that website's privacy policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, or legal requirements change.

The updated version will be posted on this page with a revised "Last Updated" date.

15. Contact Us

HALEY CRISSMAN ET INC
151 N MCKEAN ST
KITTANNING, PA 16201
USA

Email: support@crismane.com